JointBrex Official Website › Contact
ContactContact Jointbreex: Two Desks, And Which One To Use
Two desks answer here and only one of them can see an order. Tracking, a change, a return or a refund is handled on +1 (302) 200-3480 or at contact@customercs.com. A correction to a page, a question about the panel, privacy or press goes instead to contact@Jointbreex.com, Mon–Fri 9:00am–5:00pm ET — a mailbox with no access to the order system at all.
Two routes, and sending a refund request to the wrong one is the single most common way to lose a week.
Which JointBrex joint question goes where
| If you want to | Use | Why |
|---|---|---|
| Ask where a parcel is | +1 (302) 200-3480 or contact@customercs.com | The order desk can see the order and the tracking. Nobody else can. |
| Cancel or change an order | +1 (302) 200-3480 | Speed matters once a parcel is picked, and the telephone is the fast route. |
| Ask for a refund | +1 (302) 200-3480 with the order ID | The 60-day window runs from purchase. A claim is taken on the order line. |
| Report an error on this website | contact@Jointbreex.com | It reaches the editors, who can change the page. |
| Ask about the panel or an amount | contact@Jointbreex.com | Every figure on this website is traceable to the label artwork or a cited source, and the editors can point at which. |
| Ask a privacy or data question | contact@Jointbreex.com | See the privacy policy. |
| Ask a press or partnership question | contact@Jointbreex.com | Same mailbox, same hours. |
| Ask whether to take this with a medicine | Your own clinician | Neither desk can answer that, and neither will try. The safety page names the specific interactions to raise. |
The website mailbox is not a slower version of the order desk. It is a different desk with no access to the order system.
Write to the JointBrex joint website desk
For corrections, questions about the panel, privacy and press. Replies come Mon–Fri 9:00am–5:00pm ET.
Write to the JointBrex joint order desk
For an order that exists: tracking, a change, a return or a refund. The order ID is the first field for a reason — it is what turns a message into a lookup.
The JointBrex joint addresses, in full
Website and corrections
contact@Jointbreex.com
Mon–Fri 9:00am–5:00pm ET
Pages, typos, the panel, privacy, press. No access to orders.
Tracking and refunds
+1 (302) 200-3480
contact@customercs.com
The order desk. Have the order ID to hand.
Office
345 Hudson Street, Floor 16, New York, NY 10014, USA
Correspondence address for this counter. Returns do not go here.
Returns
767 Fifth Avenue, Floor 12, New York, NY 10153, USA
Send your full name, the email you ordered with and the order ID inside the parcel, and use a tracked service. Return postage is the buyer’s cost.
This bottle
Lot JOI-26/JO-3706
Certificate reference JOI-3706-26-JO
Both are on the batch page, with what each one does and does not establish.
Who sells and who made it
Jointbreex is the USA Authorized JointBrex Retailer. The label artwork names LOJA EXPERIENCE LTDA, Aurora, CO 80011, USA as the product’s distributor. They are different companies — see about.
Before you contact anyone about JointBrex joint capsules
Find the order email
It has the order ID and the tracking number. Almost every order question is answered faster with it than without.
Find the purchase date
The 60-day window runs from it. If you are asking about a refund, this is the second thing the order desk needs.
Turn the bottle over
The lot and the best-before date are on the base. If the question is about the product rather than the parcel, those two identify which production run you have.
Decide which desk
Order or website. The table at the top of this page settles it in about five seconds and saves considerably more than that.
Order JointBrex with the order line on file
A telephone number that reaches a person, a 60-day window from the day you pay, and a separate address for anything wrong on this website.
One bottle $89 · six bottles $294 · 60-day money-back guarantee
Order JointBrex From This CounterLot JOI-26/JO-3706 · 1,400 mg a serving across eight printed lines · dispatched inside the United States
